PRIVACY & TERMS
 

AKOEA - Privacy & Terms

These privacy & terms explain how AKOEA collects and uses personal information , together with the terms that apply when using this website or purchasing from the collection. Throughout the site, the terms “we”, “us” and “our” refer to AKOEA.

By visiting our website or purchasing from us, you agree to the following terms, conditions and policies.

These terms apply to all users of the website, including browsers, customers, collaborators and contributors of content.

We reserve the right to update or modify these terms at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of those changes.
For enquiries:

hello@akoea.com

Terms  & Conditions

AKOEA presents a curated selection of contemporary garments, sourced vintage, archive pieces and studio objects.

Due to the nature of vintage and archive garments, subtle signs of age, wear or variation may occur and are considered part of the individuality of the piece.
We aim to display product imagery and colours as accurately as possible, however screen settings and device displays may vary.

All products, rentals and studio services remain subject to availability.

We reserve the right to:

• refuse service
• cancel orders
• amend pricing
• update product information
• withdraw products or services without notice

Orders suspected of fraudulent activity, resale or misuse may be cancelled at our discretion.

Rental pieces must be returned within the agreed timeframe and in their original condition.

Customers may be responsible for repair or replacement costs in cases of significant damage, loss or alteration to rental garments.

The content of this website, including imagery, branding and written material, may not be reproduced without permission.

Website Use

You agree not to use this website for any unlawful purpose or in violation of any applicable laws.
You must not attempt to interfere with the operation or security of the website.

We are not responsible for interruptions, technical issues or temporary unavailability of the website.

Third-Party Services

Certain services or links may direct you to third-party platforms including payment providers, delivery services or social media platforms.

AKOEA is not responsible for the content, policies or practices of third-party websites or services.

Privacy Policy

AKOEA respects your privacy and is committed to protecting your personal information.
When placing an order, arranging a rental or contacting the studio, certain information may be collected including:

• name
• email address
• shipping address
• payment information
• telephone number
This information is used solely for:
• order fulfilment
• rental arrangements
• customer communication
• studio administration

Payment information is processed securely through third-party providers.

We do not sell or share personal information with third parties for marketing purposes.

Anonymous website data may occasionally be collected to improve site functionality and customer experience.

You may request access to, correction of or removal of your information at any time by contacting:

hello@akoea.com

Governing Law

These terms are governed by the laws of the United Kingdom.